TERMS & CONDITIONS

Terms and Conditions

These Terms and Conditions outline your rights and obligations under the law. By placing an order with Little Wrens Nest, you agree to be bound by these Terms and Conditions. Please review them carefully.

1. About Us

This website is operated by Little Wrens Nest Ltd. We are a company registered in England and Wales under company number 15368356. Our registered address is: 31 West Street, Godmanchester, Huntingdon, Cambridgeshire, PE29 2HG.

2. Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

2.1. Terms: The terms and conditions set out in this document.
2.2. Goods: Products available for purchase on this website.
2.3. Order: A request by a user for Little Wrens Nest to supply goods.
2.4. Contract: A legally binding agreement between the user (“you”) and Little Wrens Nest (“us”) to supply goods in exchange for payment, subject to these terms.
2.5. Liability: Any form of responsibility, including but not limited to claims, damages, expenses, or costs, arising from or connected to these terms.
2.6. Website: This website or any other site owned and operated by Little Wrens Nest.
2.7. User: Any individual accessing or using the Little Wrens Nest website.
2.8. Working Day: Monday to Friday, 8:30 AM to 5:30 PM, excluding UK bank holidays.

3. Application of these Terms

3.1. By placing an Order, you confirm your acceptance of and agreement to these Terms.
3.2. Little Wrens Nest reserves the right to vary these Terms at any time without prior notice.

4. Use of the Website

4.1. Website Content: All content on this website is owned by Little Wrens Nest. All rights are reserved.
You may download and print extracts from this website for personal, non-commercial use only.

All intellectual property rights, including but not limited to photographs, graphical images, and text, are owned by Little Wrens Nest or licensed to us by third parties with appropriate permissions.

4.2. Links: This Website may include links to third-party websites. Little Wrens Nest does not control or endorse the content, products, or services provided on these websites and accepts no liability for any loss or damage arising from their use.
You may link to this Website provided that:

  • You do not in any way modify or alter the appearance or functionality of this Website.

  • You do not claim or infer that you are employed by or contracted to Little Wrens Nest.

  • You fully indemnify Little Wrens Nest for any loss or damage caused as a result of your link.

  • You remove the link if requested to do so by Little Wrens Nest.

5. Privacy Policy

By using this Website, you confirm that you have read and accept the terms of our Privacy Policy.

6. Service Access

Little Wrens Nest reserves the right to suspend or restrict access to this Website at any time, without prior notice, at its sole discretion.

7. Registration

Each registration is for a single user only. You may not share your username or password with any other person or multiple users on a network. Responsibility for the security of any passwords rests with you.

8. Disclaimer

8.1. Little Wrens Nest does not warrant the accuracy or completeness of the material on this Website. The material may not always reflect the most current information, and Little Wrens Nest is under no obligation to update such material.

8.2. Little Wrens Nest excludes all liability for any loss or damage arising from the use or inability to use this Website, any websites linked to this Website, or the material on such websites.

9. Formation of the Contract

When you place an Order and Little Wrens Nest receives payment in accordance with Section 10, we will confirm receipt of your Order.

An order confirmation does not constitute a contract to supply. A contract to supply is created at the point of invoice. If Little Wrens Nest is unable to supply the Goods described in your Order, we will offer a refund or a suitable alternative for the Goods in question.

10. Pricing and Payment

10.1. Prices advertised on the Website include VAT but exclude postage, packing, insurance, and any applicable export duties. The purchaser is responsible for any levies, import duties, or other taxes applicable to their purchase.

10.2. Payment is deemed to be made only when Little Wrens Nest has received cleared funds for the full amount stated in the Order.

11. Cancellation by You

11.1. You may cancel your Order within 14 days of receiving the Goods, provided the Goods remain unopened, sealed in their original packaging, and in a condition suitable for resale.

11.2. To cancel your Order, you must notify us in writing, including by email. We will refund the cost of the Goods within 14 days of your cancellation.

11.3. The returned Goods must be received by us within 14 days of your cancellation in a condition suitable for resale.

11.4. Except in cases where Goods are faulty, we reserve the right to reclaim the costs of recovering returned Goods.

12. Cancellation by Us

12.1. We reserve the right to cancel the Contract if:

  • Little Wrens Nest has insufficient stock to deliver the Goods you have ordered.

  • Little Wrens Nest does not deliver to your area or country.

  • One or more of the Goods you ordered were listed with incorrect product information.

13. Disclosure to Government Bodies

Little Wrens Nest may be required to provide information to government bodies regarding the Goods you purchase. By placing an Order, you consent to such disclosures.

14. Liability and Limitation

14.1. Little Wrens Nest's obligations for faulty, damaged, or undelivered Goods are limited to:

  • Replacing or repairing the Goods.

  • Refunding the amount paid for the Goods in question.

14.2. These obligations do not apply where damage or defect results from misuse, negligence, or failure to follow reasonable care instructions.

14.3. Little Wrens Nest's total liability under this Contract shall not exceed the total amount paid for the Goods.

14.4. Nothing in this Contract affects your statutory rights.

15. Notices

All notices to Little Wrens Nest must be in writing and sent to the registered address provided in Section 1.

16. Events Beyond our Control

Little Wrens Nest is not liable for failure or delays in delivering Goods caused by events beyond our reasonable control, including but not limited to strikes, natural disasters, or system failures.

17. Governing Law

This Contract is governed by and interpreted in accordance with English law. Both parties submit to the exclusive jurisdiction of the English courts.