FAQ
Can I return this item?
We hope you love your order!
However, if you would like to organise a refund or exchange, we offer our customers a 14-day return policy from the delivery date. In this time, please email us at info@littlewrensnest.com and we would be happy to help.
Due to us being a small family-run business, we are not able to offer refunds on postage, unless the item is faulty or damaged. The return postage is to be covered by the customer.
Please note that we are unable to accept returns on mystery boxes or limited edition collaborations unless faulty.
How long will it take to arrive?
UK Standard
3 - 5 working days
UK Express
1 - 2 working days
Ireland
3 - 5 working days
Europe
3 - 5 working days
International
6 - 7 working days
Please note, this is location dependant.
GPSR
We have ensured all our products comply with the General Product Safety Regulations (GPSR) and other applicable EU directives.
Our EU Responsible Person (for EU authorities only) is: eucomply OÜ, Pärnu mnt 139b-14, 11317 Tallinn, Estonia.
Contact: hello@eucompliancepartner.com | +33 7 57 69 02 41
Pre-Order Information
Little Wrens Nest are delighted to be able to offer a Maileg pre-order service.
Please note that the products on pre-order have not quite made it to us yet, but are available to purchase in advance.
If you place a pre-order, your whole order will be held back until all items are in stock. The expected delivery of each pre-order product is detailed on its listing. Please note that delivery dates are subject to change - any notice of delays will be updated on our website.
If you’re ordering both in-stock and pre-order products and wish to receive the in-stock items with immediate dispatch, we ask you to please place two separate orders.
If there is a particular product you are looking for, please do get in touch at info@littlewrensnest.com and we will do our best to source it for you.